Refund policy
Sigma Soles No Return Policy
Last Updated: September 15, 2026
All Sigma Soles purchases are FINAL SALE.
We do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Items that do not fit as expected
- Change of mind
- Buyer’s remorse
- No longer wanting the item
- Finding the item cheaper elsewhere
- Changes in market value or resale value
Please carefully review the product description, photos, condition, and sizing information before placing your order.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, incorrect, or materially different from the product listing, contact Sigma Soles within 72 hours of delivery.
Please provide your order number and clear photographs showing the issue. We may request additional information or photographs to investigate the claim.
If the issue is confirmed to be the responsibility of Sigma Soles, we may provide a replacement or refund at our discretion.
Shipping Damage
If your package arrives visibly damaged, please photograph the package and its contents before disposing of any packaging materials and contact us within 72 hours of delivery.
Authenticity
Sigma Soles stands behind the authenticity of products represented as authentic. If you have a legitimate authenticity concern, contact us within 72 hours of delivery with supporting information.
Final Sale
By completing a purchase through Sigma Soles, you acknowledge that the order is final sale and cannot be returned or exchanged, except where required by applicable law or where Sigma Soles determines that an order was incorrectly fulfilled, damaged, defective, or materially misrepresented.
Nothing in this policy is intended to limit rights that cannot legally be waived.
Contact
For questions or issues concerning your order, please contact Sigma Soles using the contact information provided on our website and include your order number.
Sigma Soles — All Sales Final.